Refund and Return Policy
Effective Date: December 3, 2024

Thank you for shopping at SafeReassure. We are committed to providing you with high-quality products and a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund and Return Policy carefully.

1. Returns

We offer a 30-day return policy for most products purchased on our website. If for any reason you are not satisfied with your purchase, you may return the product within 30 days of receipt, provided it is in new, unused condition and includes all original packaging and tags.

How to Initiate a Return:

  • Contact us at [email protected] or call 516-731-2159 to request a return authorization.
  • Include your order number, the reason for return, and the item(s) you wish to return.
  • Once approved, we will provide you with detailed return instructions.

2. Refunds

After we receive and inspect your returned item(s), we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.

Please Note:

  • Refunds may take up to 7-10 business days to process, depending on your bank or payment provider.
  • Shipping fees are non-refundable. The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

3. Exchanges

If you would like to exchange an item for a different size, color, or model, please follow the same return process. Once we receive your returned item, we will send you the exchanged product, subject to availability.

4. Non-Returnable Items

Certain items are not eligible for return, including:

  • Personalized or custom products
  • Digital products or downloadable content
  • Items marked as “Final Sale” or “Non-returnable” on the product page

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] or 516-731-2159. We will assist you with a return, replacement, or refund as per your preference.

6. Contact Us

If you have any questions or concerns regarding our Refund and Return Policy, please feel free to reach out to us:

We are committed to ensuring your satisfaction and will make every effort to resolve any issues with your purchase.